Residents of Lesotho that have questions regarding benefits or services from Federal Agencies i.e. Social Security Administration, Department of Veterans Affairs, Office of Personnel Management or Railroad Retirement Board should contact the Federal Benefits Unit in London. The London Federal Benefits Unit web site provides information you will find useful
The best way to contact the London Federal Benefits Unit is via email at FBU.London@ssa.gov. You will receive a reply within 3 business days.
If necessary, you can write to the London Federal Benefits Unit at the following address:
- U.S. Embassy
Federal Benefits Unit
24 Grosvenor Square
London W1A 2LQ
Another option is to call the London Federal Benefits Unit Monday through Friday between the hours 8:30am and 1:00pm (London Time) at +44-020-7499-9000. Listen carefully for the automated switchboard option of "Federal Benefits Unit".
Social Security Numbers
If you are applying for a Social Security number you should review documentation requirements at the London US Embassy. You should then complete the form SS-5, Application for a Social Security Card, and bring the required documentation, original documents only, to the Embassy for review, document certification and forwarding to the Federal Benefits Unit in London for processing.