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U.S. Citizen Services

Welcome to the American Citizen Services


Please note that consular business hours will be changed to the following days and times until further notice:

Visa application interviews will be on Thursdays only at 1.30 p.m.

American Citizen Services will be on Fridays only at 08.00 a.m.

You may communicate with the consular section by email at during regular embassy business hours (8.00 a.m. to 5.00 p.m., Monday - Thursday; 8.00 a.m. to 12.00 p.m., Friday).

In an emergency involving an American citizen in Lesotho, you can reach us during normal business hours at (+266) 2231-2666. After regular hours, please call the duty officer at (+266) 5888-4035.  Please note that these numbers are NOT for visa inquiries.

The American Citizen Services Unit (ACS) of the Consular Section provides a full-range of passport and citizenship services, birth registrations for U.S. citizen children born abroad, inter-country adoptions,  as well as notarial and authentication services. ACS also provides information and assistance to American citizens in Lesotho.

American Citizen Services Overview

U.S. Embassy Maseru encourages U.S. citizens to enroll in the Smart Traveler Enrollment Program <> (STEP).  By doing so, we can provide important safety and security announcements.  It will also help your friends and family get in touch with you in an emergency.  Please remember to keep all of your information in STEP up-to-date.  It is important during enrollment or updating of information to include your current phone number and current email address where you can be reached in case of an emergency.

Please see the tabs on the left-hand side of the page for information related to your specific concern, or to make an appointment <> .

If you still have any questions, please email us at <> , or phone us at+(266) 22-312-666.

If you are a U.S. citizen facing an emergency after working hours, please call +(266) 5888-4035